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RECENT
SEMINARS -EMPLOYMENT ISSUES A HOT TOPIC!
Marty
Robinson CTC, CPC presented at two national conferences this
past fall. She facilitated a "think tank" at The
Travel Institute's National Forum in Boston, MA on September
10, 2005. Her topic was Compensation and Recruiting
with a focus on retention. The Forum was at the Marriott Copley
Place in Boston.
"Secrets
to becoming a Preferred Employer" was the topic of
three seminars Ms Robinson presented at the American Express'
Consumer Travel Network conference in Chicago, IL, October
23-26, 2005. Held at the Chicago Hilton, attendees discussed
concepts that will help them hire and retain skilled travel
professionals in today's tight employment market.
Click
here to see seminar white paper with participants
ideas on how to hire and keep "A" level staff!
CHANGING
TIMES/CHANGING FOCUS
Connect
the dots:
-
The
Bureau of Labor Statistics predicts there will be 10 million
more jobs than people available to fill them in 2010 (just
5 years from today).
-
Numerous
employee surveys taken in 2005 show that 3 out of 4 people
plan to be working in a new job in the next 12 months.
-
Travel
is a relationship business. People buy from people. It
costs much more to obtain a new customer than to keep
the ones you have happy.
So.........shouldn't
we be planning how to keep our good employees (and the clients
who work with them) happy so that they stay with our organizations?
Not only will a stable and productive staff keep our bottom
line strong, but if staff leave, how challenging will it be
to replace them?
TIPS
FOR CREATING AN "ELECTRONIC" RESUME
If
you are job hunting, you will more than likely be requested
to prepare a resume for distribution via e-mail. We've put
together some tips for you below.
Do's
And Don'ts of Internet Resumes
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A
career summary, not objective should be in the top half
of the document.
-
If
you have been working for years and years, list only the
past 10 years.
-
Tie
your skills to the bottom line. Quickly describe money
you have saved the company, increases in sales, or whatever
accomplishment sets you apart.
-
KEEP
IT SIMPLE! People make snap decisions; if they like what
they see at first glance, they will respond.
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Never
include your Social Security Number.
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Never
list references on your resume.
-
Be
honest; even the smallest white lie can come back to haunt
you.
-
Send
the resume in the body of an e-mail, not as an attachment.
Some companies do not allow opening attachments.
-
Include
your personal e-mail address; NOT YOUR WORK E-MAIL.
-
Save
your resume in ASCII (text only) format for e-mailing.
Travel
Career Network
524 East Broadway #2
Boston, MA 02127
617-722-0079 • 617-307-1153 Fax
info@travelcareernetwork.com
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